Why do I have bubbles in what I have just poured?
When mixing, air is included in the material.
The more viscous the mixture, the more likely you are to include bubbles.
In some cases (e.g. silicone) it is advisable to degas the mixture using a vacuum pump (not shown).
In most cases, the mixture will be liquid enough to evacuate the bubbles before curing.
To reduce the inclusion of air bubbles, make sure you do not take the mixer out of your products too regularly in order to limit the inclusion of air in the mixture. Would you like to obtain complete information and a personalised response in order to be unstoppable in your practice? Contact us by phone, by email or come and see us in shop. We also offer you the use of our workshop free of charge so that you can benefit from our personalised guidance at any time during your project!
What ratio should I use to mix my products?
The ratios depend on the type of products you will be working with. This information can be found on the packaging as well as on the technical sheets available on our website or on request. Do not hesitate to contact us by email or telephone if you have any doubts. We will be happy to help you!
What is the working time (pot life) / dry to touch / cure time?
Each product will have its own working time. This information can be found on the eshop by going to the relevant product page. It is also included on all our product labels. On the other hand, some factors will influence the communicated times significantly or considerably: ambient temperature, mixed volume, … Do not hesitate to contact us for any specific questions.
Can I pigment my products?
Normally our resins can be pigmented.
Please consult us so that we can advise you on the best pigment for your project and system.
What are your opening hours? Can I visit your shop?
Do you need personal advice and/or specific products that are not on our eshop?
We have a very wide range of products in shop. We are happy to welcome you!
Are you a professional and would you like to call on our teams on site to secure your machines, protect and/or repair your surfaces? We are at your disposal!
The country in which I live is not listed in the delivery destinations on your eshop.
The standard delivery countries listed in our eshop are Belgium, France, the Netherlands, Germany and Luxembourg. It is also possible to deliver to other countries with a customised delivery charge depending on the desired destination country. Do not hesitate to contact us by e-mail or telephone to receive a personalised quote!
Why do I have the impression that shipping costs are expensive?
We take great care to ensure that the safety standards for the transport of our products are strictly observed. Also, some of them are in specific categories and we are obliged to use specialised transport companies.
I would like to buy products in large quantities (over 30kg)
Our eshop contains a selection of our range in terms of products but also in terms of quantities. A product or packaging is not on our eshop? Contact us by e-mail or telephone or, even better, come and see us in shop!