Privacy Policy
This privacy policy explains https://www.finres-sa.com/’s rules regarding the collection, use, disclosure and protection of personal data that we collect when you access https://www.finres-sa.com/ (the “Service”).
This Privacy Policy defines and describes your privacy rights and how you are protected under applicable data protection laws.
By using our Service, you consent to the collection and use of your personal data in accordance with this Privacy Policy. Please do not access or use our Service if you do not consent to the collection and use of your information as described in this Privacy Policy.
This privacy policy was created with the help of the CookieScript privacy policy generator.
What information do we collect, for what purposes and on what legal basis?
The definitions of the legal bases used below are as follows:
- Legitimate interest: interest of the Company or a third party, provided that your interests or your fundamental rights and freedoms do not prevail, and that this use of your data is balanced with regard to your rights and freedoms.
- Contract performance: processing of your personal data where this is necessary for the performance of a contract to which you are a party or to take pre-contractual measures prior to entering into such a contract.
- Legal obligations: processing of your personal data where this is necessary to comply with a legal or regulatory obligation to which we are subject.
- Consent: a free, specific, informed and unambiguous expression of will by which you express your agreement, through a declaration or a clear positive act, to the processing of your personal data. We may seek your consent when we have no other legal basis for processing your data.
Usage data.
What we collect: information about how users interact with our website or application, including pages visited, time spent on pages, click paths and browser details.
Objective: analyze user behavior, optimize performance and improve the user experience.
Shelf life: 365 days
Legal basis: Consent
Contact information.
What we collect:
Personal address, Business address, Mailing address
Purpose: to provide accurate service and facilitate account-related communication.
Shelf life: 720 days
Legal basis: Legal Obligation
Online login and device information.
What we collect:
IP address, Device identifiers (e.g. MAC address, IMEI), Browser type and version, Operating system
Purpose: to secure our platform, optimize performance and understand technical usage.
Shelf life: 365 days
Legal basis: Consent
Communication data.
What we collect:
Customer support messages or requests
Purpose: to provide customer support and keep a record of exchanges.
Shelf life: 720 days
Legal basis: Legitimate Interests
Consents and legal documents.
What we collect:
Consent forms
Purpose: to meet legal and regulatory obligations.
Shelf life: 365 days
Legal basis: Consent
How we obtain your personal data.
We collect the information you provide directly when you :
- Fill in a form
- Use our Services
- Contact us
Obligation to provide personal data :
In some cases, the provision of personal data is either a legal or contractual requirement, or necessary to enter into a contract.
We do not transfer personal data to third countries outside the European Economic Area (EEA).
Rights of those concerned.
You have the following rights concerning your personal data:
- Right of access: you can request a copy of the personal data we hold about you.
- Right of rectification: you can ask us to correct any inaccurate or incomplete information.
- Right to erasure (right to be forgotten): under certain conditions, you can request the deletion of your personal data.
- Right to restrict processing: you may request that we restrict the processing of your personal data in specific circumstances.
- Right to data portability: you have the right to receive your personal data in a structured, commonly used and machine-readable format, and to transfer this data to another data controller.
- Right to object: in certain cases, you may object to the processing of your personal data.
- Right to information: you have the right to receive clear, transparent and easily understandable information on how we process your personal data.
Withdrawal of consent :
In accordance with Article 13(2)(c) of the GDPR, you have the right to withdraw your consent to the processing of your personal data at any time. As a visitor to this website, you can easily adjust or withdraw your consent directly via the consent banner present on the website. You may also, if you wish, contact the website operator using the contact details provided in this privacy policy. Please note that withdrawing your consent does not affect the lawfulness of any processing carried out prior to such withdrawal.
To exercise these rights, please contact us at info@finres-sa.com.
We will exercise your rights only after receiving your written request to exercise a particular right indicated below and only after confirming the validity of your identity.
Your requests will be satisfied, or refusal to satisfy your requests will be notified specifying the reasons for the refusal, within one month from the date of submission of the request complying with our internal rules and the RGPD. This period may be extended by a further two months if the request concerns a large volume of personal data or other requests being considered simultaneously. We will inform you of any such extension within one month of receipt of the request, together with the reasons for the delay. A reply will be provided in the form of your choice.
We may refuse to comply with your request if the exceptions and/or limitations to the exercise of data subjects’ rights under the GDPR apply, and/or if your request is manifestly unfounded or disproportionate. If we refuse to satisfy your request, we will notify you in writing of the reasons for the refusal.
Right to lodge a complaint with a supervisory authority
You have the right to lodge a complaint with the competent supervisory authority if you consider that the processing of your personal data violates your rights and legitimate interests as provided for by the applicable legislation. You may file your complaint in accordance with the procedures established by the Data Protection Authority / Gegevensbeschermingsautoriteit of the Kingdom of Belgium, available at the following address: https: //www.autoriteprotectiondonnees.be/citoyen/l-autorite/autres-autorites.
Please note that while no technological system is completely secure, we must implement appropriate security measures to minimize the risk of unauthorized access or misuse of your personal information.
Security
Please note that while no technological system is completely secure, we must implement appropriate security measures to minimize the risk of unauthorized access or misuse of your personal information.
- We and our third-party service providers who may be involved in processing personal data on our behalf (for the purposes set out below) are contractually bound to respect the confidentiality of personal data.
- We implement reasonable security practices and procedures to help protect the confidentiality and security of your information, including any non-public personal information. We protect your information using reasonable physical, technical and administrative measures, including limiting access to your information to employees who need it.
Changes to this policy
We regularly review this privacy policy and reserve the right to modify it at any time in accordance with applicable laws and regulations. Any changes will take effect immediately upon posting on our website.
Please check this privacy policy from time to time to stay informed of any changes.
Contact us
If you have any questions, please contact us using one of the following methods:
- Name: Finres SA
- Address: RUE J. VAN HOVE, 35 1950 KRAAINEM
- E-mail: info@finres-sa.com
- Website: https://www.finres-sa.com/
- Telephone: +32 2 720 23 56
